Introducing PremiumCare, the new milestone in customer care and technical support by Lenovo™.

After-Sales Service will never be the same again.


Lenovo™ Services launches its latest industry-first initiative, designed exclusively for Lenovo™ PC Customers - PremiumCare, a unique package created specially with hassle-free services to delight the customers and exceed expectations, everytime. Go head, enjoy the first-mover advantage!

ADVANTAGE PREMIUMCARE
  • Direct access via dedicated support hotline
  • Highly Trained and Expert Technicians
  • One window access for all hardware & software issues
  • Comprehensive Box to Boot support over the phone
  • Annual PC Health Check. Stay Healthy and avoid sudden surprises

ENJOY THE PREMIUM EDGE

Basic Warranty vs. PremiumCare Standard Limited Warranty Lenovo PremiumCare
Technical support through phone, chat and email Professionnel
Heures d'ouverture
24/7
Getting Started And How To Assistance X
Hardware repair service delivery Dépôt Onsite
Single resource for software and hardware expertise* X
Comprehensive software support with collaborative 3rd party assistance* X
Annual PC Health Check X

Lenovo™ Customers can access PremiumCare by Email: napremcare@lenovo.com (1-888-278-9707)

Detail on Term & Conditions please click here for English et Français


*T&Cs apply Available in select models only. Charges as applicable.
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