Windows Information

General System Information  (The Following Notices May Apply to Your System Purchase):

  • Before switching between 32-bit and 64-bit versions of the operating system, you must back up all data and applications.
  • Regional Activation:  Use of this product is restricted to a specific region. You may not be able to activate this product outside of such region.
  • Graphics Processor

For Windows® 7
The graphics processor supports DirectX 9. Some games and programs may require DirectX10 for superior performance and graphics. Learn more.

For Windows® 8
The graphics processor supports DirectX 9. Some games and programs may require DirectX10 for superior performance and graphics. Learn more.

For Windows® 10
The graphics processor supports DirectX 9. Some games and programs may require DirectX10 for superior performance and graphics. Learn more.

  • Hardware

For Windows® 7
Some Windows 7 features—such as Windows Touch and watching and recording live TV—may require advanced or additional hardware.  Learn more.

For Windows® 8
Some Windows 8 features—such as touch and snapping apps side by side—may require advanced hardware. Check http://windows.microsoft.com/upgrade for details.

For Windows® 10
Some Windows 10 features—such as Windows Hello, Cortana, touch, snapping apps side by side—may require advanced hardware. Check http://www.microsoft.com/en-us/windows/features for details.

  • Intel Skylake or next generation Processor Support

For Windows® 7 and Windows® 8.1
This version of Windows running with the processor or chipsets used in this system might have limited or no support from Microsoft. For more information about Microsoft’s support policy for Intel Skylake and next generation processors, please visit Microsoft's Skylake Support page.

Learn more about Microsoft’s product lifecycle support policy.

Windows® 8 and Windows® 10 Disclaimer/Notices

  • The Windows 8 graphics processor supports DirectX 9. Some games and programs may require DirectX10 for superior performance and graphics. Learn more.
  • The Windows 10 graphics processor supports DirectX 9. Some games and programs may require DirectX10 for superior performance and graphics. Some system features—such as touch and snapping apps side by side — may require advanced hardware. Learn more.
  • Some Windows 10 system features—such as touch, Cortana, Windows Hello and snapping apps side by side — may require advanced hardware. Learn more.
  • Computers preinstalled with Windows 8 Single Language or Windows 8 Chinese Language Editions will not support the installation of additional language packs.
  • Computers preinstalled with Windows 10 Home Single Language or Windows 10 Home Chinese Language Editions will not support the installation of additional language packs.
  • Cortana experience may vary by device
  • Skype translator feature is only available in the all-in-one desktop app in Spanish, English, French, Italian, German, and simplified Chinese

Windows® 8 and Windows® 10 Pro Downgrade Systems (preinstalled Windows 7 Professional or Windows 8.1 Professional downgrade)

  • Downgrade Facilitation:  Systems that are preinstalled with Windows 7 Professional or Windows 8.1 Professional software and also come with a license and media for Windows 8 Pro or Windows 10 Pro software may only use one version of the Windows software at a time. Switching between versions requires you to uninstall one version and install the other version.
  • Downgrade Facilitation: To enable downgrade to Windows 7 on this system, the BIOS settings were changed to boot into legacy BIOS mode. If the BIOS setting is not changed to native UEFI mode boot prior to installing, Windows 8 Pro or Windows 10 Pro will install; however, the following Windows functionalities will not work as they rely on a native UEFI mode boot:
    - Secure Boot
    - Seamless Boot experience
    - Network unlock for Bitlocker for systems with a Trusted Platform Module (TPM)
    - eDrive support

    Please refer to the system packaging or the support website for instructions on how to switch the BIOS mode.  Reverting to UEFI mode will require a hard drive reformat and all data and personal settings will be lost. It is highly recommended that you back up your data before you modify any BIOS settings.

Windows® 10 Automatic Update Notice

  • Windows 10 is automatically updated, which is always enabled. ISP fees may apply. Additional requirements may apply over time for updates.
  • Upgrade Editions: User will be upgraded on like-to-like editions of Windows. For example: if you are using Windows 7 Home Premium, you will be upgraded to Windows 10 Home or if you are using Windows 8.1 Pro, you will be upgraded to Windows 10 Pro.


Licensing Appendix for Application and Microsoft® Office Products

  • MANDATORY ACTIVATION: To prevent its unlicensed use, you will not be able to use the software if you do not activate it as described during installation. You can activate the software by internet or telephone (internet and telephone service charges may apply). Some changes to your computer components or the software may require you to reactivate the software. The software will continue to remind you to activate until you have completed the process.
  • Distribution and Product Limitations in Iran: Some features and functionality of Windows that are dependent on electronic transactions may not be supported in Iran. Examples include, but are not limited to, Windows Store apps & games, and Xbox Music & Video purchases.
  • Distribution and Product Activation Restriction for Southeast Asia Emerging Markets: The version of Microsoft® Office included on this computer is only available in and can only be activated in the following countries: Bangladesh, Bhutan, Cambodia, People’s Republic of China, India, Indian Ocean Islands, Indonesia, Laos, Malaysia, Maldives, Nepal, Palau, Philippines, Sri Lanka, Thailand, Timor-Leste, and Vietnam.
  • Distribution and Product Activation Restriction for Central and Eastern Europe Emerging Markets: The version of Microsoft® Office included on this computer is only available in and can only be activated in the following countries: Armenia, Albania, Azerbaijan, Belarus, Bosnia and Herzegovina, Croatia, Georgia, Kazakhstan, Kyrgyzstan, Macedonia, Moldova, Mongolia, Montenegro, Russia, Serbia, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan.
  • Activation Required: Certain Microsoft® software products included with this computer may use technological measures for copy protection. In such case, you will not be able to use the product if you do not activate it with Microsoft. Activation may be completed by Internet or telephone (internet and telephone service charges may apply). Product activation procedures and Microsoft’s privacy policy will be detailed during initial launch of the product, or upon certain reinstallations of the software products or reconfigurations of the computer.
  • Purchase Microsoft® Office 2016 or Microsoft® Office 365 licensed software in order to use the full features of Office software on this device.
  • Microsoft® Office 365 Personal for Windows 8.1 offer is available for a limited time. Check the activation card inside the package for details.
  • The version of Microsoft® Office included on this computer is only available in and can only be activated within the region in which you purchased it.
  • Office 365 1-Year Subscription included: Microsoft® Office 365 Personal or Office 365 Home 1-Year subscription may be included with your product purchase. Office activation is required within 6 months of Windows activation date.
  • No Commercial Use Rights for Office 365 Personal: Product does not include commercial use rights. For business use, users must have a qualifying Office 365 license which grants commercial use rights. The use restrictions are described in the License Terms for Office 365 Personal – users should refer to those License Terms for the commercial use rights limitations.
  • Microsoft Office Mobile: Product includes Word Mobile, Excel Mobile, PowerPoint Mobile, and OneNote.
  • Microsoft Office Mobile on Devices with less than 32GB Fixed Storage Drives: Product includes Word Mobile, Excel Mobile, and PowerPoint Mobile for reading only. Office 365 subscription is required to unlock full create and edit capabilities.
  • No Commercial Use Rights for Office Mobile: Product does not include commercial use rights. For business use, users must have a qualifying Office 365 licenses which grant commercial use rights for Office Mobile.
  • Home and Small Business End Users: This PC includes Microsoft Security Essentials which provides anti-malware protection for use by consumers for personal use, and on up to 10 PCs by small businesses. If that does not apply to you, you must uninstall Microsoft Security Essentials and should install another anti-malware product. For more information, refer to the License terms for the product at http://www.microsoft.com/security_essentials/eula.aspx
  • Games Content: The Product may contain programs and/or content developed by third parties. Neither MS nor its suppliers guarantee that the programs and/or content are suitable for minors.