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Lenovo
Confidentialité Statement

Lenovo Website Privacy Statement

Déclaration de confidentialité concernant les produits Lenovo

Confidentialité du site Web

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Confidentialité concernant les produits

Lenovo recognizes that privacy is of great importance to individuals everywhere-our customers, website visitors, product users… everyone. C'est pourquoi l'utilisation responsable et la protection des renseignements personnels et des autres renseignements que l'on nous confie représente une valeur fondamentale de Lenovo. Pour en savoir plus sur notre politique de confidentialité, veuillez cliquer sur les liens ci-dessous. Pour toute autre question ou préoccupation, n'hésitez pas à nous joindre à privacy@lenovo.com.

The privacy statement was last updated on July 15th, 2020.

À propos de cette déclaration

Ce à quoi la présente déclaration s'applique :

Votre confidentialité compte pour Lenovo. This privacy statement applies to data collected through websites owned and operated by Lenovo Group Ltd. and its affiliated group companies ("Lenovo") and certain offline services maintained by Lenovo or our service providers and partners . This statement describes the information practices for Lenovo websites including, but not limited to https://www.lenovo.com/us/en, https://canada.lenovo.com/fr, https://canada.lenovo.com/fr/ca/, https://lenovocareers.com/, https://blog.lenovo.com/, https://lenovosoftware.com/ et https://solutions.lenovo.com/. This privacy statement describes the information practices for Lenovo websites, including what types of information are collected, how Lenovo uses information and for what purposes; with whom information is shared; and how Lenovo protects information. It also describes your choices regarding use, access, correction and deletion of your personal information, among other topics. In addition, this statement addresses personal information collection and use by Lenovo in certain offline contexts, such as marketing and customer service and support.

Ce à quoi la présente déclaration ne s'applique pas :

Lenovo websites may contain links to other websites, some of which are not owned or controlled by Lenovo. Lenovo n'est pas responsable des politiques de confidentialité ou du contenu de ces autres sites Web. Some of our web pages use framing techniques to serve content from suppliers or partners while preserving the look and feel of our site. Furthermore, certain Lenovo-branded websites are operated by suppliers or partners and, when a "powered-by" logo is present, the privacy statements and terms of use of those suppliers and partners govern such sites or experiences.

Please also note that this statement does not apply to information collected via Lenovo's products and software or other sources. To learn more about our product and software privacy practices, please visit the Lenovo Product Privacy Statement ici.

Modifications à cette déclaration :

Si nous apportons des modifications à cette déclaration, nous rendrons les versions précédentes accessibles sur demande afin de vous permettre de vérifier quels changements ont été apportés et quand ils ont été effectués. Si des changements importants sont apportés à cette déclaration, nous vous aviserons avant leur entrée en vigueur en affichant un avis sur ce site ou en vous envoyant un courriel à l'adresse associée à votre compte. Where applicable data protection laws require us, we will also seek your consent to any material changes that affect how we use or transfer your personal information. Nous vous encourageons à consulter cette page régulièrement pour rester à l'affût de notre politique de confidentialité.

Veuillez cliquer ici to review our previous privacy statements.

What information does Lenovo collect; how is the information used; and is any personal information shared with third parties?

Lenovo collects information about you when you interact with our websites and certain offline services maintained by Lenovo or our service providers and partners. We use this information in order to provide you with a product or a service that you have requested; to provide you with customer service or support; to send you news, updates or offers; to improve our websites, products and services; to make sure that they are performing at their best; among other reasons. Please note that, in certain circumstances, if you do not provide us with personal information where needed, we may not be able to provide you with the products, experiences or functionalities that you have requested. The following describes how we collect, use and share information, including personal information, in certain online and offline contexts.

Browsing Lenovo’s Websites:

In general, if you are simply visiting Lenovo's websites without registering or logging in, you can browse our sites without providing anything other than the non-individually identifying information that our web servers collect automatically. Our web server logs collect the domain names and certain related data of visitors to our websites automatically (such as IP addresses or device identifiers). This information is used to measure the number of visits, average time spent on a Lenovo website, pages viewed and website usage information. We use this information to meet legal or regulatory requirements; to maintain the security and integrity of our websites; to measure the use of our sites; to improve the content of our sites; and to display and inform advertisements. This information is not retained or used in a form that would enable us to directly identify visitors to our websites. We may collect this information using cookies, as explained below under the section "Does Lenovo use cookies, tags, web beacons, analytics and related technologies for online advertising and other purposes?". This information may be shared with service providers of Lenovo, including third party data hosting, data processing and website services so that they may support the functionality, security, integrity and improvement of Lenovo's websites.

Lenovo also conducts research on our users' demographics (e.g. age, gender), interests, and behavior based on the information you provide to us when making a purchase, during a promotion, from surveys and from our server log files. Nous agissons ainsi dans le but de mieux vous comprendre et vous servir. This research is compiled and analyzed on an aggregated basis to prevent identification of personal information relating to any one individual. Lenovo sometimes supplements this information with additional data supplied by third parties. Lenovo may share this data with our service providers so that they may provide data hosting, processing, analysis and related services to Lenovo.

Your User Profile:

Your user profile may consist of information, including personal information, you provide while interacting with Lenovo, such as your use of certain areas of our websites; your Lenovo ID, My Account, Passport or Motorola ID account; your contact with our customer service representatives; Lenovo Product(s) registration information; and from certain Lenovo Products and services that you use. Your user profile allows Lenovo to:

  • give certain Lenovo Products and services the information they need to function;
  • troubleshoot problems you may have with a Lenovo Product, service or website;
  • suggest ways to make your Lenovo Products, services and our websites work better;
  • provide you with news, updates, and information about your Lenovo Products and services; and
  • if you choose to receive marketing communications, provide you with information about additional Lenovo Products or services that you may be interested in.

The following sections describe in further detail the types of information that may be contained within a user profile, how Lenovo uses that information, whether that information is shared with any third parties, and certain choices you may have regarding the information. For further details on other types of information that could be included in your user profile, please see the Lenovo privacy statement for your product.

Lenovo ID and Lenovo Product Registration:

When you choose to create a Lenovo ID, register your Lenovo Product, or create an account through My Account or Passport, we will collect information, including personal information, about you and your Lenovo Product(s). We use your Lenovo ID and related registration and account information to identify you including when you use certain of our software applications (such as Lenovo Vantage) and our interactive services (like our online stores and customer support sites).

If you choose to create a Lenovo ID or to register your products, we will need to collect certain information from you such as your name, address, email address, language, region/country, product type/model, product serial number, date of product registration, and activation data about your operating system. We will use this information in order to administer your account or profile; provide services that you have requested; and to provide you with communications, including marketing messages that you choose to receive from Lenovo. The information collected and retained by Lenovo for these purposes may be shared with our service providers so that they may provide data hosting, processing and marketing services to and on behalf of Lenovo.

You may change your Lenovo ID password or deactivate your Lenovo ID account by visiting https://account.lenovo.com/us/en/ and navigating to “My Profile” or you can contact us at privacy@lenovo.com .

Retail & e-Commerce:

We may collect personal information from you when you choose to place an order with Lenovo. This may include your name, email address, billing and shipping address, phone number, payment information (such as credit or debit card), age/date of birth, information to personalize a Lenovo product or service, and in limited circumstances where such information is strictly required for such order processing, social security number or other national identification number. Lenovo uses this information to facilitate the processing of your order and to enable us to contact you if a problem arises with your order. De plus, si vous achetez un produit nécessitant de l'entretien, vos renseignements personnels peuvent être utilisés dans le but d'obtenir un rapport de solvabilité, au besoin.

We may share this information with service providers and partners who are involved in our e-commerce and retail fulfillment activities, such as data hosting companies; payment processors; financial institutions; shipping companies; and wireless carriers (if carrier services are ordered or activated via our site).

Customer Service, Quality Monitoring & Repair:

Certain Lenovo product and service support activities may also involve you contacting Lenovo or Lenovo contacting you, including by phone, email or chat. Please note that, in these cases, we may record calls for staff training and quality assurance purposes. To provide you with the service or support that you have requested, such as requesting technical support or repair under a warranty for your Lenovo product, Lenovo customer service personnel may also collect and access personal information about you, such as your user profile, account information, contact information, Lenovo product and service identifiers, and information about how you use your Lenovo product and service.

Some Lenovo customer service personnel work for service providers that supply such services to Lenovo and its customers and may have access to information about you in this context. Lenovo uses data hosting, processing and communications service providers (such as online chat tools) to support these activities.

In addition, authorized Lenovo distributors, resellers or repair providers for Lenovo products may also have access to certain customer service, quality assurance and product information described herein to support your product or to provide a service that you have requested, such as repair services under a warranty for your Lenovo product.

Marketing, Promotions, Surveys & Events:

If you choose to receive marketing, advertising or promotional communications from Lenovo and/or its partners - such as via e-mail or in-product push notifications - or if you choose to participate in an event, contest or survey, we will collect personal and non-personal information about you to help us manage these campaigns and communications, or to facilitate your participation. In particular, we may collect your name, address, email address, phone number, age/date of birth, Lenovo product information, your user profile data and additional personal information you choose to provide. We may also use this information to send to you product support notices; announcements; newsletters; and, when allowed by applicable laws, invitations to complete customer satisfaction surveys.

Lenovo and selected service providers or partners - including marketing, advertising, surveys and events companies - may also use the information you provide to conduct promotional, customer satisfaction or product support activities on Lenovo's behalf or as part of a joint event or promotion between Lenovo and that company. Lenovo may also use data hosting and processing service providers to support these activities, as well as external tools to help us learn more about consumer trends, marketing email open/click rates, and so forth. In addition, we may acquire data from third party sources, such as consumer research firms, in order to supplement the information that we collect from you. For further information on how Lenovo's websites may use third party cookies and related technologies to support its marketing and advertising activities online, please see the section below entitled ""Does Lenovo use cookies, tags, web beacons, analytics and related technologies for online advertising and other purposes?".

You will receive transactional communications from Lenovo such as order confirmations. You are not required to subscribe to receive Lenovo marketing communications to purchase a product from Lenovo. You may choose to unsubscribe by following the instructions included in those communications; by changing your preferences in your account settings; or you can contact us at privacy@lenovo.com .

Loyalty Programs:

Lenovo may offer its customers the opportunity to participate in loyalty programs that offer discounts, coupons or other incentives. While these programs are entirely optional and participation is not a requirement for purchasing from Lenovo, they require the collection of certain personal information from you if you do choose to participate.

The information collected for purposes of enrolling and participating in a Lenovo loyalty program may include your name, address, email address, phone number, age/date of birth, Lenovo product information, your user profile data, and possibly additional personal information you choose to provide. This information may be shared with service providers or partners of Lenovo to manage loyalty programs on Lenovo's behalf. Lenovo may also use data hosting and processing service providers to support these activities. You may end your participation in a Lenovo loyalty program by following any steps set forth by the applicable loyalty program rules.

Social Media:

Some of our websites include social media features and links, such as a social bar with icons that link to the Lenovo presence on particular sites (e.g., the Lenovo page on Facebook, the Lenovo feed on Twitter). Ces fonctionnalités peuvent recueillir votre adresse IP et des renseignements sur la page que vous visitez sur notre site, et peuvent installer un cookie pour permettre le bon fonctionnement de cette fonctionnalité. Social media features and widgets either are hosted by another company or are hosted directly on our site. Vos interactions avec ces fonctionnalités sont régies par la politique de confidentialité de l'entreprise qui les fournit.

You may also be able to access certain Lenovo website experiences and account information by signing on through various social media sites such as Facebook, Google, Twitter, etc. If you choose to sign on using these services, Lenovo may collect certain information from your social media account, including your public profile, email address, age/date of birth, contact lists, interests, likes, and current city. Lenovo may link to, or otherwise include this information in your Lenovo user profile and, if you have chosen to receive marketing communications, we may use this information for analysis and marketing purposes . The specific types of information provided may depend on the privacy settings of your social media account. Please see the privacy statements of your applicable social media services for further details.

Blogs & Discussion Forums:

f you choose to participate in a Lenovo blog or discussion forum, you should be aware that the information you provide there might be made broadly available to others, potentially inside or outside Lenovo, who have access to that blog, discussion forum, or chat room. Sachez aussi que les blogues, forums et clavardages distincts peuvent être hébergés par des organisations autres que Lenovo et avoir des règles et des modalités supplémentaires. L'opinion de chaque participant sur un blogue, un forum ou un clavardage lui est propre et ne reflète pas l'opinion de Lenovo.

Témoignages :

Lenovo sometimes displays product reviews, testimonials and other endorsements of satisfied customers on our sites. Lenovo's service providers often manage these reviews and related website features. Avec votre accord, nous pouvons publier vos commentaires avec votre nom. Si vous voulez mettre à jour ou supprimer votre témoignage, écrivez-nous à privacy@lenovo.com .

Employment Applications:

You may choose to provide Lenovo with personal information when you express an interest in employment opportunities at Lenovo, such as by submitting an application or resume through our websites. The information we collect from you will be made apparent at the time you are submitting your application and will include such things as name, contact information, background, education, employment history and other information normally used to evaluate candidates for employment opportunities. We will use this information only to evaluate your employment candidacy, and will share it only with those service providers who support these activities, such as candidate search firms working on behalf of Lenovo; and background screening companies to help vet a candidate's application. Lenovo may use service providers to help process and manage the information it collects in this context, including other Lenovo business and corporate services. We may also supplement an employment application received with additional information found via publicly available resources, such as LinkedIn profiles.

Relations avec les partenaires commerciaux :

If you represent a Lenovo business partner (i.e. a distributor or reseller of Lenovo products), you may visit a Lenovo website intended specifically for Lenovo business partners, such as the Lenovo Partner Network or the Lenovo Pro Store. We may use personal information you choose to provide via that site to administer and develop our business relationship with you, and the company you represent. Par exemple, cela peut nécessiter d'utiliser vos renseignements pour vous communiquer des détails des programmes de partenaires commerciaux Lenovo. Cela pourrait aussi inclure le partage de certains renseignements avec d'autres partenaires commerciaux (assujetti à toute obligation de confidentialité pouvant exister), ou d'autres clients ou partenaires potentiels de Lenovo. En lien avec une transaction ou un programme particulier, nous pouvons aussi vous contacter dans le cadre de sondages de satisfaction des clients ou à des fins de recherche de marché. The information used for this purpose may be shared with service providers who help us administer these sites or relationships, such as data hosting and processing companies; and advertising, marketing, events and survey partners so that they may execute sales, promotional campaigns or survey research on Lenovo's behalf.

Administration des fournisseurs :

Si vous représentez un fournisseur Lenovo, vous pouvez visiter un site Web conçu expressément pour les fournisseurs Lenovo. Nous pouvons utiliser les renseignements fournis sur ce site afin de démarrer ou de compléter une transaction avec vous. Par exemple, cela peut inclure le partage de renseignements avec d'autres services de Lenovo, des partenaires commerciaux de Lenovo, des clients, des entreprises d'expédition, des institutions financières ou des autorités postales ou gouvernementales qui sont impliqués dans l'exécution d'une transaction. Ils peuvent aussi être utilisés pour administrer et développer nos relations avec vous, le fournisseur que vous représentez et/ou d'autres fournisseurs de Lenovo en général.

Fusions et acquisitions :

Circumstances may arise when Lenovo decides to sell, buy, merge, or otherwise reorganize businesses in some countries. Vous serez averti par courriel ou par un avis placé bien en évidence sur notre site Web de tout changement de propriété ou d'utilisation de vos renseignements personnels, ainsi que des options qui s'offriront à vous à leur propos. De telles transactions peuvent entraîner la divulgation de renseignements personnels à des acheteurs potentiels ou réels, ou l’acquisition par Lenovo de tels renseignements par des vendeurs.

Legal Requirements and to Enforce Lenovo’s Rights:

It is possible that personal information will be subject to judicial or other government subpoenas, warrants, orders, or criminal and anti-fraud investigations. Therefore, when we believe in good faith that the law requires it, we may disclose personal or other information to regulatory or government bodies, courts of law, tribunals, and law enforcement agencies. We may also need to disclose personal or other information to protect our rights, protect your safety or the safety of others, or to investigate theft or fraud. In addition to the above, there may be circumstances that require us to disclose your personal information to other parties, including, but not limited to, legal advisers or debt collection agencies.

Does Lenovo use cookies, tags, web beacons, analytics and related technologies for online advertising and other purposes?

À l'instar de nombreux sites Web, nous collectons certaines informations automatiquement et les stockons dans des fichiers journaux. We sometimes collect information about our visitors' behavior during their visits to our websites to help us provide better customer service, to improve the quality of our website experiences or to deploy advertising.

For example, we keep track of the domains from which visitors come to our website, and we also measure visitor activity on Lenovo websites, but we do so in ways that do not enable the direct identification of any visitor (we call this "non-identifiable information"). Lenovo or others on Lenovo's behalf may use this data to analyze trends and statistics, to improve our websites and to serve advertising.

Parcours de navigation :

Lorsque nous recueillions des renseignements personnels vous concernant lors d'une transaction, nous pouvons en extraire certaines informations, de manière non identifiable, que nous combinerons avec d'autres renseignements non identifiables. Ces renseignements sont parfois appelés « parcours de navigation ». Ces informations ne sont utilisées et analysées que dans l'ensemble, afin de nous aider à comprendre les tendances et les modèles. Ces informations ne sont pas étudiées de manière individuelle.

Cookies & Online Advertising:

In order to offer and provide a customized website experience, Lenovo may use cookies to store and help track information about you. Where required by applicable law, Lenovo will acquire consent from you prior to using certain cookies during your Lenovo website experience and/or will offer you the opportunity to choose which types of cookies to enable or disable. Les cookies sont tout simplement de petits éléments d'information envoyés à votre navigateur à partir d'un serveur Web et stockés sur le disque dur de votre ordinateur. Lenovo utilise les cookies pour se rappeler de vous et vous aider à naviguer sur nos sites lors de vos visites. Cookies enable us to save preferences and shopping cart contents for you so you will not have to re-enter them each time you visit.

We also use cookies in order to determine relevant interest-based advertisements to serve the user. For this purpose, Lenovo may use services hosted by companies such as Google Analytics for Display Advertisers, Remarketing with Google Analytics, Google Display Network Impression Reporting, DoubleClick Campaign Manager and Google Analytics Demographic and Interest Reporting to help us understand our customers' use of our websites and products, and to deliver and manage interest-based advertisements. These services may collect information, such as your IP address, sent by your browser or via cookies.

In addition, cookies and related technologies allow us to measure website trends and traffic patterns, such as which areas of the Lenovo site you have visited and which site you came from; to simplify site navigation; to help design our site in order to make it more efficient and enjoyable; to make product recommendations; and to deliver a Lenovo product advertisement while browsing a website including on non-Lenovo websites.. Lenovo and its service providers , including Google and DoubleClick, use cookies to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to Lenovo's website. If you do not want to have this information used for serving you interest-based ads, you may opt-out by following the steps below. You may continue to receive generic ads. Lenovo may also supplement information collected via cookies and related technologies with information acquired from other sources, including third parties.

The use of such cookies is relatively standard. Most browsers are initially set up to accept them. Cependant, si vous préférez ne pas stocker de cookies, vous pouvez faire ce qui suit :

  • ne pas visiter nos sites
  • configurer votre navigateur de façon à ce qu'il vous avertisse lorsque vous recevez un cookie
  • configurer votre navigateur de façon à ce qu'il n'accepte pas les cookies
  • utilize the cookie consent and control options offered by a Lenovo website (if available and as required by applicable law)
  • supprimer nos cookies après avoir visité notre site
  • browse our site using your browser’s anonymous usage setting (called "Incognito" in Chrome, "InPrivate" for Internet Explorer, "Private Browsing" in Firefox and Safari, etc.)

Veuillez toutefois noter que certains sites Web de Lenovo ne répondent pas aux demandes d'interdiction de suivi envoyées par certains navigateurs. You should also understand that some features of the Lenovo website might not function properly if you do not accept cookies.

Si vous ne savez pas comment contrôler ou supprimer les cookies, ou que vous désirez ne plus recevoir certaines publicités ciblées selon votre historique de navigation, nous vous recommandons de visiter le https://www.networkadvertising.org/choices/, https://www.aboutads.info/ou https://www.youronlinechoices.eu/ pour obtenir des conseils détaillés, y compris des instructions pour exercer l'option de retrait.

Si vous souhaitez être inscrit sur la liste d'exclusion de Google Analytics for Display Advertisers ou du Google Display Network, vous pouvez le faire en visitant la page de Google Préférences en matière de publicité. Vous pourriez également vouloir utiliser le Module complémentaire de navigateur pour la désactivation de Google Analytics pour vous inscrire sur la liste d'exclusion de Google Analytics. Pour savoir comment le faire sur le navigateur de votre produit ou appareil mobile, vous devrez vous référer au menu d'aide ou au manuel de votre navigateur ou de votre appareil mobile.

Objets de stockage local :

Additionally, some Lenovo website experiences may use local storage objects (LSOs) such as Flash cookies and HTML5 provided by service providers and partners of Lenovo to store content information and preferences on your device. D'autres navigateurs peuvent offrir leurs propres outils de gestion pour supprimer les OSL comme HTML5. To manage Flash cookies, please click ici.

Adobe Marketing Cloud Device Co-Op :

Certain Lenovo businesses and sites participate in the Adobe Marketing Cloud Device Cooperative to better understand how you use certain websites and apps of ours across the various devices you use, and to deliver tailored promotions. En savoir plus sur la manière dont Adobe y parvient et comment vous pouvez vous retirer de ce programme.

Pixels espions et autres technologies :

Certaines activités sur le site Web peuvent aussi nécessiter que vous appeliez Lenovo ou que Lenovo ou ses fournisseurs de service de réparations vous appellent. Veuillez noter que, dans certains cas, nous pouvons enregistrer et conserver l'enregistrement de certains appels à des fins de formation du personnel et de contrôle de la qualité. Si vous ne souhaitez pas que l'appel soit enregistré, veuillez en aviser votre interlocuteur.

Relations avec les partenaires commerciaux :

Some Lenovo websites also use web beacons or other technologies such as Java scripts and etags to better tailor those sites to provide better customer service. Ces technologies peuvent être utilisées sur plusieurs pages parmi les sites Web Lenovo. Lorsqu'un visiteur accède à ces pages, un avis non identifiable de cette visite est généré. This may be processed by us or by our service providers . Ces pixels espions fonctionnent généralement de pair avec les cookies. Si vous désactivez les cookies, les pixels espions et les autres technologies pourront quand même détecter vos visites sur ces pages, mais les alertes qu'ils génèrent ne pourront pas être associées avec d'autres informations non identifiables des cookies et seront ignorées.

Liens URL personnalisés :

Nous pouvons parfois individualiser et personnaliser nos sites Web pour certains visiteurs. En visitant ces sites, vous pourriez remarquer que nous les avons personnalisés par des références à des produits ou des services que nous croyons qui pourraient vous intéresser, selon vos interactions précédentes avec Lenovo et les informations que vous nous avez fournies. Lorsque vous visitez ces sites Web, nous pourrions recueillir des informations concernant vos visites afin de mieux adapter le site à vos préférences. Une invitation à visiter l'un de ces sites Web est généralement présentée sous forme d'une URL personnalisée dans un courriel, d'une alerte sur la page d'inscription d'un site Web ou sous forme de réponse à votre connexion à un site Web particulier.

Does Lenovo sell my personal information?

No. Lenovo does not sell personal information. As described in the sections above, Lenovo may share personal information with third party service providers and partners so that they may support Lenovo's Products and websites, or to provide additional services to Lenovo and its customers and product users. In doing so, Lenovo takes appropriate steps to ensure that these service providers and partners are meeting Lenovo's standards of robust privacy and strong security. However, Lenovo does not sell personal information; and we have not sold any personal information during the 12 months prior to July 1, 2020. If Lenovo decides to sell personal information at any point, we would provide appropriate prior notice and consent opportunities as required by applicable law.

Lenovo transfère-t-elle mes renseignements personnels dans d'autres pays?

Lenovo est une organisation mondiale avec des entités juridiques, des procédures commerciales, des structures administratives et des systèmes techniques qui franchissent les frontières. Therefore, where permitted by law, we may share your personal information within Lenovo (including to subsidiaries, affiliates and parent companies) or our service providers and business partners and may transfer it to countries in the world where we do business (including, but not limited to, the United States of America and China). Peu importe où se trouvent vos renseignements et où ils sont transférés, nos pratiques en matière de confidentialité et de sécurité sont conçues pour protéger vos renseignements personnels partout dans le monde.

Some countries have privacy laws that are not equivalent to privacy laws in your own country and your data could be requested by law enforcement agencies in those jurisdictions. Dans ces pays, Lenovo traitera toujours les renseignements de la manière décrite dans les présentes et prendra les mesures nécessaires pour se conformer aux lois applicables sur la protection des données lors du traitement et du transfert de vos renseignements. Where required, Lenovo will also maintain agreements between Lenovo group companies or with Lenovo partners or service providers to govern the transfer, processing and protection of personal information.

Lenovo uses Standard Contractual Clauses as one means to help effectuate transfers of personal information from and within the European Union and the European Economic Area. In addition, Lenovo's Motorola Mobility business has established a set of "Binding Corporate Rules" for internal transfers between Motorola Mobility group companies in the European Union and Motorola Mobility group companies elsewhere. These Rules have been approved by certain European Union Data Protection Authorities, and are a commitment by Lenovo and Motorola Mobility to adequately protect personal information they process regardless of where the information resides. A full copy of the Rules can be found ici. Pour obtenir de plus amples renseignements, veuillez nous joindre à privacy@motorola.com.

Pendant combien de temps mes renseignements personnels seront-ils conservés?

Lenovo intends to retain information, including personal information, only as long as necessary for business or other compelling purposes; and to securely delete personal information when those purposes of use have been satisfied. We will retain your information, including personal information, for as long as any of the following circumstances apply:

  • your account or subscription is active
  • to provide you with services or support that you may request
  • to ensure required functionality and performance of Lenovo Products and websites, including responsibilities under our product warranties
  • to comply with applicable laws, including for tax and audit purposes
  • to enforce Lenovo’s rights, including litigation and debt collection

Comment mes renseignements sont-ils protégés?

We use standard technical and organizational measures when we transmit information from our websites to our servers, when we store data, and when we share it with third parties. For example, we use encryption as necessary when transmitting sensitive information to keep your information secure. When sharing your information with third parties, we will take reasonable and appropriate steps to contractually require that such parties will protect and use your information responsibly.

Toutefois, rappelez-vous qu'aucun produit, aucun logiciel et aucune transmission de données ne peuvent être sécurisés à 100 %. As a result, while we have taken appropriate steps to protect your information, Lenovo cannot ensure or otherwise warrant the security of Lenovo’s websites or any information you provide to us. By using Lenovo’s websites, you do so at your own risk.

Qu'en est-il de la confidentialité de mon enfant?

Lenovo's websites are intended for adults and children aged 16 and over, or equivalent minimum age in the relevant jurisdiction, who have permission from their parents or legal guardians to use them. Lenovo does not seek to collect personal information about children under the age of 16. Individuals under the age of 16 should provide no personal information to Lenovo.

If Lenovo learns a child under the age of 16, or equivalent minimum age in the relevant jurisdiction, has submitted personal information to Lenovo, we will take appropriate steps to delete the personal information as soon as possible and not use it for any purpose. Lenovo encourages parents to take an active role in their children's use of interactive resources and to inform them of the potential dangers of providing personal information about themselves.

Quels sont mes droits en matière de protection des données?

Les lois sur la protection des données peuvent vous accorder le droit de contrôler la façon dont nous utilisons et traitons vos renseignements personnels. These may include the right (i) to request access to and a copy of your personal information, (ii) to request rectification or erasure of your personal information; (iii) to object to processing of your personal information; (iv) to restrict processing or to opt-out of any sale of your personal information; and (v) to data portability. Lorsque nous utilisons vos renseignements personnels avec votre consentement, vous avez également le droit de retirer ce consentement en tout temps; cela n'aura cependant pas d'incidence sur l'utilisation que nous avons faite de vos renseignements personnels avant le retrait de votre consentement. In addition, you may have the ability to review, correct or delete certain personal information via your Lenovo account if you have one.

To exercise your rights as described above, please contact us at privacy@lenovo.com. or privacy@motorola.com. We will review, respond to and act upon any such requests in accordance with applicable data protection laws.

Please note that we will take steps in accordance with applicable law and our privacy and security standards to verify your identity before granting you access to your personal information or otherwise complying with your request. If you have a Lenovo account, we may verify your identity by requiring you to sign in to your account. If you do not have a Lenovo account, or an email address on file with us, then we may request additional limited information from you in order to verify your identity. Please note that if you do not have an account with Lenovo, or an email address on file, or if we are unable to verify your identity in our records, we may deny your request.

You may also use an authorized agent to submit a request under this section on your behalf. If you choose to have an authorized agent submit such a request on your behalf, Lenovo will require: (i) You to provide the authorized agent written permission to do so; and (ii) your agent to verify their identity directly with Lenovo. Lenovo may deny a request from an agent that does not meet these requirements.

In addition, you have the right to raise questions or complaints with your applicable national data protection authority at any time.

Comment puis-je communiquer avec le programme de confidentialité de Lenovo?

If you have any questions about this privacy statement, or to exercise your data protection rights as described above, you can contact Lenovo at privacy@lenovo.com or via U.S. postal mail at Lenovo Group Limited, Attn: Privacy Program, 8001 Development Drive, Morrisville, North Carolina, USA 27560.

Additional Lenovo customer service information, including phone and chat contacts, may be found at https://www.lenovo.com/us/en/contact.

À propos de cette déclaration

Ce à quoi la présente déclaration s'applique :

Votre confidentialité compte pour Lenovo. This privacy statement applies to data collected through software and services provided by Lenovo and its affiliated companies, including Motorola Mobility LLC (“Motorola”) (collectively “Lenovo”) available for use on Lenovo products, including personal computers (PCs), tablets, workstations, smartphones, smart office devices, virtual or augmented reality headsets, and Internet of Things (IoT) devices (collectively “Lenovo Products”). This statement also applies to Lenovo software you may use on non-Lenovo products or devices. This privacy statement describes the information practices for Lenovo products, including what types of information are collected, how Lenovo uses information and for what purposes; with whom information is shared; and how Lenovo protects information. It also describes your choices regarding use, access, correction and deletion of your personal information, among other topics.

Ce à quoi la présente déclaration ne s'applique pas :

Lenovo also collects personal information via Lenovo's websites and other sources. Pour en savoir plus sur la politique de confidentialité de notre site Web, veuillez consulter la déclaration de confidentialité du site Web Lenovo ici. In addition, this statement does not apply to products and services provided by the Lenovo Data Center Group (DCG); products and services provided by Lenovo Software (also known as Stoneware, Inc.); or to third party software and other services you install on or access through your Lenovo Product(s). Furthermore, this statement does not apply to certain products licensed by Lenovo to other companies.

Modifications à cette déclaration :

Si nous apportons des modifications à cette déclaration, nous rendrons les versions précédentes accessibles sur demande afin de vous permettre de vérifier quels changements ont été apportés et quand ils ont été effectués. If we make any material changes to this statement, we will notify you by means of a notice on Lenovo's website; in an applicable Lenovo product or software experience; or by an email (sent to the email address specified in your account) prior to the change becoming effective. Where applicable data protection laws require us, we will also seek your consent to any material changes that affect how we use or transfer your personal information. Nous vous encourageons à consulter cette page régulièrement pour rester à l'affût de notre politique de confidentialité.

Veuillez cliquer ici to review our previous privacy statements.

Multi-User Capabilities:

Veuillez noter que les utilisateurs secondaires ou invités des produits Lenovo qui peuvent accueillir plusieurs utilisateurs peuvent ne pas avoir la même capacité de contrôler les paramètres, les permissions et les choix liés à la collecte, à l'utilisation et au partage de renseignements que l'utilisateur principal.

What information does Lenovo collect; how is the information used; and is any personal information shared with third parties?

Lenovo recueille des renseignements à votre sujet et au sujet de vos produits Lenovo et utilise ces renseignements pour s'assurer du bon fonctionnement de ces produits et pour vous aider à en profiter le plus possible. Please note that, in certain circumstances, if you do not provide us with personal information where needed, we may not be able to provide you with the Lenovo Products, experiences or functionalities that you have requested. The following describes how we collect, use and share information about you or your product in certain contexts. To learn more about how specific applications may collect and use information, please see the sections of this statement entitled "Lenovo Applications" and "Motorola Applications".

Your User Profile:

Your user profile may consist of information, including personal information, we may have gathered from you voluntarily while interacting with Lenovo, such as your use of certain areas of our websites; your Lenovo ID, MyAccount, Passport or Motorola ID account; your contact with our customer service representatives; Lenovo Product(s) registration information; and from certain Lenovo Products and services that you use. Your user profile allows Lenovo to:

  • give certain Lenovo Products and services the information they need to function;
  • troubleshoot problems you may have with a Lenovo Product, service or website;
  • suggest ways to make your Lenovo Products, services and our websites work better;
  • provide you with news, updates, and information about your Lenovo Products and services; and
  • if you choose to receive marketing communications, provide you with information about additional Lenovo Products or services that you may be interested in.

The following sections describe in further detail the types of information that may be contained within a user profile, how Lenovo uses that information, whether that information is shared with any third parties, and certain choices you may have regarding the information.

Lenovo ID, Motorola ID and Lenovo Product Registration:

When you choose to create a Lenovo ID, a Motorola ID, register your Lenovo Product, or create an account through My Account or Passport, we will collect information, including personal information, about you and your Lenovo Product(s). We use your Lenovo ID or Motorola ID and related registration and account information to identify you including when you use certain of our software applications (such as Lenovo Vantage) and our interactive services (like our online stores and customer support sites).

If you choose to create a Lenovo ID or Motorola ID or to register your products, we will need to collect certain information from you such as your name, address, email address, language, region/country, product type/model, product serial number, date of product registration, and activation data about your operating system. We will use this information in order to administer your account or profile; provide services that you have requested; and to provide you with communications, including marketing messages that you choose to receive from Lenovo. The information collected and retained by Lenovo for these purposes may be shared with our service providers so that they may provide data hosting, processing and marketing services to and on behalf of Lenovo.

You may change your Lenovo ID password or deactivate your Lenovo ID account by visiting https://account.lenovo.com/us/en/ and navigating to “My Profile” or you can contact us at privacy@lenovo.com. You can manage your Motorola ID account by visiting https://accounts.motorola.com/ssoauth/login or contact us at privacy@motorola.com.

Product Functionality & Usage:

Certain Lenovo Products, software and services automatically collect and store necessary performance information in order to operate. This information includes product and device identifiers, technical data and other non-personal information. Some of this information may be transmitted to Lenovo's servers. While you use your Lenovo Product(s), basic application installation information will also be collected automatically. This includes such things as whether an application is installed or enabled on your Lenovo Product.

You may also choose to provide us with additional information about your use of Lenovo software and applications. Les renseignements que nous pouvons recueillir comprennent la fréquence d'utilisation d'une application, les fonctionnalités utilisées d'une application et la performance de l'application. The usage information we collect for this purpose does not directly identify you or your Lenovo Product(s) unless you have chosen to enable enhanced device support or "Help Improve" functionality on your Lenovo Products and opted-in to receiving marketing communications from Lenovo.

We use this software usage information to analyze the performance of Lenovo applications; to develop enhanced improvements for future versions; and to send you service and support-related (e.g., non-marketing) communications. This information may be shared with our service providers, such as data hosting, processing and software development partners who support Lenovo Products.

If you wish to deactivate this information collection, you may do so in the privacy settings within the specific product or application. For more information on how to deactivate the collection of certain software usage information, you can (i) open the Lenovo Product's settings application and turn off usage statistics collection (or a similarly worded option/toggle), (ii) uninstall a particular application in the device's control panel or through the settings menu, or (iii) visit the Lenovo Support page (for PC products) on limiting usage information collection ici.

Keeping Your Software Up to Date:

We automatically collect certain limited non-personally identifiable information about your Lenovo Product(s) to identify whether the software you are using is the most up to date version, to provide you with software updates (including security updates), to develop new products and software features, and to fix bugs so that your Lenovo Product(s) run smoother and more efficiently.

Customer Service, Quality Monitoring & Repair:

Certain Lenovo product and service support activities may also involve you contacting Lenovo or Lenovo contacting you, including by phone, email or chat. Please note that, in these cases, we may record calls for staff training and quality assurance purposes. To provide you with the service or support that you have requested, such as requesting technical support or repair under a warranty for your Lenovo product, Lenovo customer service personnel may also collect and access personal information about you, such as your user profile, account information, contact information, Lenovo product and service identifiers, and information about how you use your Lenovo product and service.

Some Lenovo customer service personnel work for service providers that supply such services to Lenovo and its customers and may have access to information about you in this context. Lenovo uses data hosting, processing and communications service providers (such as online chat tools) to support these activities.

In addition, authorized Lenovo distributors, resellers or repair providers for Lenovo products may also have access to certain customer service, quality assurance and product information described herein to support your product or to provide a service that you have requested, such as repair services under a warranty for your Lenovo product.

Enhanced Customer Support:

You may choose to provide us with additional information about how you use your Lenovo Product so that we may provide more effective or enhanced customer support, including tailored troubleshooting or similar support services. On Motorola devices, you can select the "Enhanced Device Support" option at set-up or in Settings for customized support or recommendations. You can later turn off this setting if you prefer.

The types of information that we may collect from you or your Lenovo Product in this context can include your Lenovo Product's serial, ID or IMEI number, product type/model, the phone number associated with a Lenovo or Motorola smartphone product, IP address, MAC address, and Lenovo Product usage information. This usage information may include information about how you use your Lenovo Product and its components, such as instrumentation and system functionality. Lenovo uses data hosting, processing, customer service and communications service providers to support Lenovo's enhanced customer support activities.

Helping to Improve Our Products:

You may choose to provide us with additional information about how you use your Lenovo Product(s) and software to help improve Lenovo's Products. This option is normally found at set-up or in settings in your Lenovo Product or application. The types of information we may collect for this purpose include your Lenovo Product's serial number, ID or IMEI; product model/type; information about how you use your Lenovo Product and software; and the Lenovo Product's performance. In the Lenovo PC context, unless you choose to be contacted by Lenovo, this information is kept in a non-personally identifiable format. In the Lenovo and Motorola smartphone context, "Help Improve" data may be identifiable to a user or device.

We use this information to:

  • identify performance trends of Lenovo Products and software;
  • to develop new product features for future models;
  • to deliver an overall better user experience; and
  • to send you non-marketing communications related to service and support for your Lenovo Product.

Lenovo uses data hosting and processing services providers to support Lenovo in these activities.

If you decide that you do not want to allow Lenovo to collect “Help Improve” information, you may turn off the option for this product data collection in the settings of your Lenovo Product or in a particular application (such as Lenovo Vantage), or uninstall the particular application.

Lenovo & Motorola Applications – Additional Details

The following sections describe how certain Lenovo and Motorola software applications handle your information. Veuillez noter que ces descriptions ne comprennent pas nécessairement toutes les applications Lenovo ou Motorola offertes pour ou sur votre produit Lenovo. In addition, not all Lenovo Products support all Lenovo or Motorola applications, and different Lenovo or Motorola applications may be available to you and may vary, depending on which Lenovo Product(s) you own and where you are located. Some of the applications described below may be preloaded onto your Lenovo Product or made available for download via an online software or app store.

Applications Lenovo :

Lenovo Welcome:

Lenovo Welcome is an in-device application that welcomes new users of Lenovo products, including PCs. Within approximately 24 hours after setting up certain Lenovo Products, Lenovo Welcome initiates to help guide you through the Lenovo experience, including the features of your Lenovo product; to introduce Lenovo Vantage and Lenovo Migration Assistant (both described below); to make special offers from Lenovo and its partners available to users who choose to receive them; and more. Lenovo collects only basic (non-personally identifiable) device and application-related information and metrics via Lenovo Welcome for these purposes.

Lenovo Vantage:

Lenovo Vantage (replacing Lenovo Companion) is an app that keeps your device up and running and helps you to do more with your PC. Features and functionality of Lenovo Vantage include:

  • Personalize your Lenovo PC with custom settings.
  • Access to Lenovo Migration Assistant- an application that transfers files and settings from one PC to another one (described below).
  • Protect your PC and update important system software and drivers.
  • Evaluate system health and run diagnostics on your device.
  • Access your system’s user guide, and get support.
  • Discover other fun and useful applications.
  • View accessories compatible with your device.
  • Receive offers on Lenovo and other products and services.
  • Identify warranty status, options and upgrades.
  • Get helpful tips and stay up-to-date on the latest technology news with articles from Lenovo.
  • Lenovo Security Console provides an invisible layer of protection for your cloud applications. Voir Console de sécurité Lenovo pour plus de renseignements.
  • Security Advisor contains a suite of security tools recommended by Lenovo, and vetted by security professionals.
  • Receive news and weather forecasts (powered by third parties).

Lenovo Vantage will collect your PC's device identifiers and event and usage data, such as system functionality, application use and support information. In addition, if you set your PC to automatically update according to location or network accessibility, Lenovo Vantage will collect corresponding data, such as Wi-Fi and VPN information, to seamlessly update your system. This information will be stored on your PC, and information about your use of Lenovo Vantage may be shared with Lenovo only if you opt-in to such data collection. Lenovo does not share this information externally except for data hosting services and processors that Lenovo may use from time to time.

Lenovo Connected Home Security:

Lenovo Vantage also offers users an optional feature called Lenovo Connected Home Security. This feature is powered and hosted by Coronet, an external company, and is a follow on to the Lenovo Wi-Fi Security function. This feature uses a Lenovo ID account to validate a user's authentication and authority; Lenovo passes a token to Coronet's web server; and the validation will happen in the web server. The Coronet web server will then send connected home security notifications to the users via the Lenovo ID account contact information. For more information on Coronet's privacy and security practices, please visit https://www.coro.net/.

Lenovo Migration Assistant:

Lenovo Migration Assistant ("LMA") is a tool that helps move files and eases the setup of a new PC. LMA is launched via Lenovo Vantage and uses your Wi-Fi connection to allow you to send your files from one PC to another. You can log in to the LMA application on both PCs with your Lenovo ID account. In order to provide this functionality, LMA will have access to your operating system version, .net framework version, brand of PC, brand of network adapter and Wi-Fi frequency. Lenovo does not collect or retain any personally identifiable information or your files when they are transferred using LMA. However, Lenovo does collect certain basic (non-personally identifiable) device and application-related data and metrics. Lenovo may use data hosting processing services providers to support these activities.

LMA may also provide you with the opportunity to use Dropbox as a file storage service if you choose. Please see Dropbox's privacy statement and terms of use for more information on its privacy practices.

Lenovo System Health Manager:

Lenovo System Health Manager allows users the ability to monitor the health of their PCs, optimize performance, and take action to avoid problems. In order to provide this functionality, the application will analyze certain basic (non-personally identifiable) device and application information, such as event, Windows build number, BIOS, embedded controller and device driver versions. If the user chooses to allow it, Lenovo will also collect anonymous usage stats, including information on the system's power consumption and probable cause of any power-related issues.

Applications Motorola :

Caméra

L'application Camera de Motorola vous permet d'effectuer ce qui suit :

  • Étiqueter vos photos et vos vidéos avec des données de localisation. Lorsque vous partagez des photos étiquetées, vous partagez aussi les données de localisation. If you choose to geo-tag your photos and videos, this app will use the information to help organize your views. Lenovo does not otherwise collect, retain or share this location information.
  • Lancer l'application sans toucher l'écran en utilisant des données contextuelles recueillies par des capteurs qui détectent un geste de lancement.
  • Take better pictures by using face detection and other analytics on what is in your viewfinder to deliver the best image, which may occur before or after you triggered the shutter. You can compare the best image with the original picture you captured and select which images to keep. Face detection information stays on your phone and is not uploaded to Motorola or shared externally.

Afin de nous aider à régler les problèmes de performance, l'application Camera stockera des données sur la qualité de l'image dans les métadonnées de vos photos.

Device Help:

Device Help (previously Moto Help) provides users with the following features:

  • Learn how to use your Motorola phone and fix issues
  • Moto Care – Check device warranty status, buy extended warranty and accident protection (US only)
  • Device diagnosis – Check operation of hardware components, including battery, touch screen, speakers, cameras, Wi-Fi, and sensors
  • Contact us – Options for contacting Support, including chat (some models only), email (some models only), Twitter, Messenger (India, US only), and to access user forums (English, Spanish, and Portuguese)
  • Service center – Search for the service centers near you (India only)

If Device Help is used, Motorola may collect product serial number, IMEI or other device ID; IP address; MAC address; product usage information; application performance information; and, if Moto Care or Contact Us functionality is used, user name and contact information. Motorola may use data hosting, processing and customer service providers to support Motorola's customer service and Device Help activities.

Digital TV:

Where supported, Motorola Digital TV brings a broadcast TV experience to your mobile device, with the additional support of the Electronic Program Guide (EPG) and Ginga for user interactivity. Les utilisateurs peuvent également enregistrer leurs émissions de télévision préférées et les écouter quand bon leur semble. Digital TV collects certain non-personally identifiable application event-based data, such as which channels are launched via Digital TV.

Moto (Actions, Display, Game Time, Motorola Tips and Tricks):

Moto rend votre appareil plus efficace en vous offrant plus de façons de le contrôler et d'interagir avec lui. Moto vous permet de recevoir plus facilement des notifications importantes, de contrôler votre appareil à l'aide de votre voix et de gestes, et d'automatiser des changements de paramètres en fonction de l'endroit où vous vous trouvez et de ce que vous faites.

Moto Actions facilite vos interactions avec vos produits Motorola en vous offrant la possibilité d'accomplir des tâches rapidement à l'aide de gestes simples. Through Moto Actions you can:

  • Twist your wrist quickly to open the camera anytime.
  • Rapetisser l'écran pour l'utiliser avec une seule main en glissant un doigt vers la gauche ou vers la droite.
  • Turn your flashlight on or off by making two "chopping" motions.

Moto Display affichera d'importantes notifications sur l'écran des produits pris en charge pour vous permettre d'y accéder rapidement sans avoir à allumer l'écran ou à déverrouiller votre écran d'accueil. Moto Display accesses certain content like your contacts, calendar entries, along with other apps and the notifications they send you.

Pour effectuer ces tâches, Moto accomplit ce qui suit :

  • Collects information about your Motorola device’s current location and uploads it to Motorola to help identify places of interest and to determine when you may be in a vehicle.
  • Uses contextual data obtained from your Motorola device’s microphone and sensors like the accelerometer and gyroscope to determine when to activate certain modes, but does not upload it to Motorola.
  • Accède à du contenu produit par l'utilisateur comme l'agenda, les contacts et l'historique des appels, mais ne l'envoie pas à Motorola.

Motorola uses data hosting and processing service providers to support these activities. In addition, Moto utilizes Google Activity Recognition to help understand contextual data and determine which modes to activate. Once transferred to Google, the contextual data is handled in accordance with Google's Terms of Service and politique de confidentialité de Google. Google’s privacy policy also provides further information on Google’s data collection and protection practices related to other Google analytics and product development tools that Motorola may use from time to time.

Moto Feedback:

Moto Feedback lets you rate your device and share feedback with Motorola and Lenovo to help Motorola and Lenovo make improvements that enhance the hardware and software experience. In order to provide functionality, Moto Feedback will collect Motorola device ID, your contact information and certain non-personally identifiable device and application event and analytics information; you have the option to add a screenshot. Motorola and Lenovo may use third data hosting and processing service providers to support these activities. External software development partners may also have access to certain non-personally identifiable feedback information in order to troubleshoot problems or to improve the Motorola device experience.

Motorola Place, Hello You & Motorola Notifications:

Where available, Hello You and Motorola Notifications provide tips for using your Motorola device, information and diagnostics for the device; allow you to receive technical assistance and customer service via chat or phone; and provide customized content and communications based on your interests, such as entertainment, news, sports and more. Depending on your country or region, Hello You and Motorola Notifications may be provided in a centralized experience called Motorola Place.

If you choose to use Hello You, you must log in to the app with your Google account information. To function, Hello You collects your Motorola device identifiers, Google account information, IP address, user interactions with app content, and certain related device and app usage data while using Hello You. We use the information described to measure the use of our app; to improve the content of our app; and to provide tailored content for each user, which may include targeted advertisements. We may also use your device IP address to collect information about your general location through your device IP address. For Hello You to provide tailored content, you must provide your interests in areas such as entertainment, sports, politics, business and technology. In order to deliver this experience, Motorola may share this information with its content and marketing partners, such as news services, marketing agencies and advertising partners; and with data hosting and processing service partners. You may choose to disable the Hello You app at any time and you may also modify your selected areas of interest by accessing the preferences in your account settings page.

Motorola Notifications allows you to receive product related information and offers from Motorola and select partners that are relevant to you, including notifications on software updates, tips & tricks, information about new products and services, and invitations to participate in studies or surveys to help improve Motorola’s products and services. If you opt-in to receive marketing communications via Motorola Notifications, Motorola will send these communications as “push” notifications on your device and Motorola will collect your name, contact information, Motorola device identifiers, and non-personally identifiable device and application metrics and instrumentation data. The information collected may be shared with data hosting and processing service providers, marketing agencies and advertising partners, and survey research partners of Motorola so that they can support activities for Motorola Notifications. You may opt out of receiving push notifications at any time by clicking on the unsubscribe button in the app or by using the unsubscribe option that is presented when you click on the notifications you receive.

Moto 360 and Moto Body:

La montre intelligente Moto 360 et l'application connexe Moto Body utilisent des capteurs intégrés à l'appareil vestimentaire pour recueillir des données sur la santé, comme la fréquence cardiaque, le nombre de pas effectués et le nombre de calories dépensées, pour vous permettre de mesurer vos progrès par rapport à vos objectifs d'activité quotidiens et hebdomadaires. Vous pouvez également créer un profil de santé en fournissant des renseignements démographiques comme votre taille, votre poids, votre sexe et votre âge. Cela aidera vos applications Moto 360 et Moto Body à vous donner des renseignements plus exacts à propos de votre santé. Si vous utilisez la fonction Moto Body Running, Moto Body suivra et affichera également votre emplacement sur votre appareil.

Moto 360 et Moto Body peuvent téléverser votre profil de santé, vos données et votre emplacement dans notre nuage et l'ajouter à votre profil d'utilisateur. Nous utilisons ces renseignements afin de vous donner accès à des renseignements plus exacts à propos de votre santé, comme des statistiques sur vos activités au fil du temps. Nous les utilisons également pour créer de nouvelles fonctionnalités personnalisées pour Moto 360, Moto Body et d'autres produits Motorola.

To delete a run, touch ☰ > Running. Touch the run you want to delete, then touch ⋮ > Delete run. Pour supprimer toutes vos données d'activités Moto Body, communiquez avec nous à privacy@motorola.com.

Except for data hosting and processing services that may be used by Motorola, none of the information described above is shared externally.

The following sections describe additional situations in which Lenovo may collect, use and/or share personal or non-personal information about you. Some of this information may also be retained as part of your Lenovo user profile, described above.

Marketing, Promotions, Surveys & Events:

If you choose to receive marketing, advertising or promotional communications from Lenovo and/or its partners - such as via e-mail or in-product push notifications - or if you choose to participate in an event, contest or survey, we will collect personal and non-personal information about you to help us manage these campaigns and communications, or to facilitate your participation. In particular, we may collect your name, address, email address, phone number, age/date of birth, Lenovo product information, your user profile data and additional personal information you choose to provide. We may use this information to send to you product support notices; announcements; newsletters; and, when allowed by applicable laws, invitations to complete customer satisfaction surveys.

Lenovo and selected service providers or partners - including marketing, advertising, surveys and events companies - may also use the information you provide to conduct promotional, customer satisfaction or product support activities on Lenovo's behalf or as part of a joint event or promotion between Lenovo and that company. Lenovo may also use data hosting and processing service providers to support these activities, as well as external tools to help us learn more about consumer trends, marketing email open/click rates, and so forth. In addition, we may acquire data from third party sources, such as consumer research firms, in order to supplement the information that we collect from you.

You will receive transactional communications from Lenovo such as order confirmations. You are not required to subscribe to receive Lenovo marketing communications to purchase a product from Lenovo. You may choose to unsubscribe by following the instructions included in those communications; by changing your preferences in your account settings; or you can contact us at privacy@lenovo.com ou privacy@motorola.com.

Loyalty Programs:

Lenovo may offer its customers the opportunity to participate in loyalty programs that offer discounts, coupons or other incentives. While these programs are entirely optional and participation is not a requirement for purchasing from Lenovo, they require the collection of certain personal information from you if you do choose to participate.

The information collected for purposes of enrolling and participating in a Lenovo loyalty program may include your name, address, email address, phone number, age/date of birth, Lenovo product information, your user profile data, and possibly additional personal information you choose to provide. This information may be shared with service providers or partners of Lenovo to manage loyalty programs on Lenovo's behalf. Lenovo may also use third party data hosting and processing companies to support these activities. You may end your participation in a Lenovo loyalty program by following any steps set forth by the applicable loyalty program rules.

Single Sign-On From Your Social Media Accounts:

You may be able to access Lenovo product experiences, such as Lenovo Vantage, and Lenovo account information by signing on through various social media sites such as Facebook, Google, Twitter, etc. If you choose to sign on using these services, Lenovo may collect personal information from your social media account including your public profile, email address, age/date of birth, contact lists, interests, likes, and current city. Your social media service provides this information to Lenovo pursuant to your social media profile settings and that site's terms of service.

Lenovo may append this information to your Lenovo profile and may use this information to help inform our marketing campaigns and to send you marketing communications you have chosen to receive. Les renseignements fournis peuvent dépendre des paramètres de confidentialité de votre compte de réseau social. Please see the privacy statements of your applicable social media services for further information.

Fusions et acquisitions :

Circumstances may arise when Lenovo decides to sell, buy, merge, or otherwise reorganize businesses in some countries. Vous serez averti par courriel ou par un avis placé bien en évidence sur notre site Web de tout changement de propriété ou d'utilisation de vos renseignements personnels, ainsi que des options qui s'offriront à vous à leur propos. De telles transactions peuvent entraîner la divulgation de renseignements personnels à des acheteurs potentiels ou réels, ou l’acquisition par Lenovo de tels renseignements par des vendeurs.

Legal Requirements and to Enforce Lenovo’s Rights:

It is possible that personal information will be subject to judicial or other government subpoenas, warrants, orders, or criminal and anti-fraud investigations. Therefore, when we believe in good faith that the law requires it, we may disclose personal or other information to regulatory or government bodies, courts of law, tribunals, and law enforcement agencies. We may also need to disclose personal or other information to protect our rights, protect your safety or the safety of others, or to investigate theft or fraud. In addition to the above, there may be circumstances that require us to disclose your personal information to other parties, including, but not limited to, legal advisers or debt collection agencies.

Does Lenovo sell my personal information?

No. Lenovo does not sell personal information. As described in the sections above, Lenovo may share personal information with third party service providers and partners so that they may support Lenovo Products, or to provide additional services to Lenovo and its customers and product users. In doing so, Lenovo takes appropriate steps to ensure that these service providers and partners are meeting Lenovo's standards of robust privacy and strong security. However, Lenovo does not sell personal information; and we have not sold any personal information during the 12 months prior to July 1, 2020. If Lenovo decides to sell personal information at any point, we would provide appropriate prior notice and consent opportunities as required by applicable law.

Lenovo transfère-t-elle mes renseignements personnels dans d'autres pays?

Lenovo est une organisation mondiale avec des entités juridiques, des procédures commerciales, des structures administratives et des systèmes techniques qui franchissent les frontières. Therefore, where permitted by law, we may share your personal information within Lenovo (including to subsidiaries, affiliates and parent companies) or our service providers and business partners and may transfer it to countries in the world where we do business (including, but not limited to, the United States of America and China). Peu importe où se trouvent vos renseignements et où ils sont transférés, nos pratiques en matière de confidentialité et de sécurité sont conçues pour protéger vos renseignements personnels partout dans le monde.

Some countries have privacy laws that are not equivalent to privacy laws in your own country and your data could be requested by law enforcement agencies in those jurisdictions. Dans ces pays, Lenovo traitera toujours les renseignements de la manière décrite dans les présentes et prendra les mesures nécessaires pour se conformer aux lois applicables sur la protection des données lors du traitement et du transfert de vos renseignements. Where required, Lenovo will also maintain agreements between Lenovo group companies or with Lenovo partners or service providers to govern the transfer, processing and protection of personal information.

Lenovo uses Standard Contractual Clauses as one means to help effectuate transfers of personal information from and within the European Union and the European Economic Area. In addition, Lenovo's Motorola Mobility business has established a set of "Binding Corporate Rules" for internal transfers between Motorola Mobility group companies in the European Union and Motorola Mobility group companies elsewhere. These Binding Corporate Rules have been approved by certain European Union Data Protection Authorities, and are a commitment by Lenovo and Motorola Mobility to adequately protect personal information they process regardless of where the information resides. A full copy of the Rules can be found ici. For further information, please contact privacy@motorola.com.

Pendant combien de temps mes renseignements personnels seront-ils conservés?

Lenovo intends to retain information, including personal information, only as long as necessary for business or other compelling purposes; and to securely delete personal information when those purposes of use have been satisfied. We will retain your information, including personal information, for as long as any of the following circumstances apply:

  • your account or subscription is active
  • to provide you with services or support that you may request
  • to ensure required functionality and performance of Lenovo Products and websites, including responsibilities under our product warranties
  • to comply with applicable laws, including for tax and audit purposes
  • to enforce Lenovo’s rights, including litigation and debt collection

Comment mes renseignements sont-ils protégés?

Nous appliquons des mesures techniques et organisationnelles standard lorsque nous envoyons des renseignements à partir de produits Lenovo vers nos serveurs, lorsque nous stockons des données et lorsque nous les partageons avec des tiers. For example, we use encryption when necessary while transmitting sensitive information to keep your information secure. When sharing your information with third parties, we will take reasonable and appropriate steps to contractually require that such parties protect and use your information responsibly.

Les produits Lenovo comprennent des fonctionnalités de sécurité pensées pour vous aider à protéger les renseignements que vous stockez sur vos produits Lenovo. Elles peuvent comprendre des solutions telles que le chiffrement, les mots de passe, le déverrouillage par NIP ou par empreinte digitale et le contrôle à distance de vos produits Lenovo afin de vous permettre de localiser, de verrouiller et d'effacer le contenu des produits perdus ou volés. Vous pouvez en apprendre plus sur les fonctionnalités offertes en accédant aux paramètres de sécurité sur vos produits Lenovo.

Toutefois, rappelez-vous qu'aucun produit, aucun logiciel et aucune transmission de données ne peuvent être sécurisés à 100 %. En conséquence, bien que nous ayons pris les mesures appropriées pour protéger vos produits et vos renseignements personnels, Lenovo ne peut pas assurer ou autrement garantir la sécurité de vos produits Lenovo ou des renseignements que vous nous confiez. Vous utilisez les produits Lenovo à vos propres risques. For more information on Lenovo product security and how to contact Lenovo’s product security team with questions or security vulnerabilities, please visit the Lenovo Product Security site ici.

Qu'en est-il de la confidentialité de mon enfant?

Lenovo Products are intended for adults and children aged 16 and over, or equivalent minimum age in the relevant jurisdiction, who have permission from their parents or legal guardians to use them. Lenovo does not seek to collect personal information about children under the age of 16. Users under the age of 16 should provide no personal information to Lenovo.

If Lenovo learns a child under the age of 16, or equivalent minimum age in the relevant jurisdiction, has submitted personal information to Lenovo, we will take appropriate steps to delete the personal information as soon as possible and not use it for any purpose. Lenovo encourages parents to take an active role in their children's use of Lenovo Products and to inform them of the potential dangers of providing personal information about themselves.

Quels sont mes droits en matière de protection des données?

Les lois sur la protection des données peuvent vous accorder le droit de contrôler la façon dont nous utilisons et traitons vos renseignements personnels. These may include the right (i) to request access to and a copy of your personal information, (ii) to request rectification or erasure of your personal information; (iii) to object to processing of your personal information; (iv) to restrict processing or to opt-out of any sale of your personal information; and (v) to data portability. Lorsque nous utilisons vos renseignements personnels avec votre consentement, vous avez également le droit de retirer ce consentement en tout temps; cela n'aura cependant pas d'incidence sur l'utilisation que nous avons faite de vos renseignements personnels avant le retrait de votre consentement. In addition, you may have the ability to review, correct or delete certain personal information via your Lenovo account if you have one and/or via your Lenovo product or application settings.

To exercise your rights as described above, please contact us at privacy@lenovo.com ou privacy@motorola.com. We will review, respond to, and act upon any such requests in accordance with applicable data protection laws.

Please note that we will take steps in accordance with applicable law and our privacy and security standards to verify your identity before granting you access to your personal information or otherwise complying with your request. If you have a Lenovo account, we may verify your identity by requiring you to sign in to your account. If you do not have a Lenovo account, or an email address on file with us, then we may request additional limited information from you in order to verify your identity. Please note that if you do not have an account with Lenovo, or an email address on file, or if we are unable to verify your identity in our records, we may deny your request.

You may also use an authorized agent to submit a request under this section on your behalf. If you choose to have an authorized agent submit such a request on your behalf, Lenovo will require: (i) You to provide the authorized agent written permission to do so; and (ii) your agent to verify their identity directly with Lenovo. Lenovo may deny a request from an agent that does not meet these requirements.

In addition, you have the right to raise questions or complaints with your applicable national data protection authority at any time.

How may I contact Lenovo and Motorola’s Privacy Program?

If you have any questions about this privacy statement, or to exercise your data protection rights as described above, you can contact Lenovo at privacy@lenovo.com or Motorola at privacy@motorola.com, or via U.S. postal mail or other means at the following:

Lenovo:
Lenovo Group Limited
Attn: Privacy Program,
8001 Development Drive,
Morrisville, NC, USA 27560.

Additional Lenovo customer service information, including phone and chat contacts, may be found at https://www.lenovo.com/us/en/contact.

Motorola:
Motorola Mobility
Attn: Privacy Program,
222 West Merchandise Mart Plaza, Suite 1800,
Chicago, Illinois, USA 60654.

Additional Motorola customer service information, including phone and chat contacts, may be found at http://motorola.com/support

Lenovo's privacy statements have changed. Veuillez cliquer ici to review our previous privacy statements.